Privacy Policy | ShuttleStay

ShuttleStay ("we," "our," or "us") operates the shuttlestay.net website. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, such as:

Name and email address when you contact us
Feedback or corrections you submit about hotel shuttle information

Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

IP address and approximate location
Browser type and device information
Pages visited and time spent on pages
Referring website or search terms
Clicks on hotel links and booking buttons

How We Use Your Information

We use the information we collect to:

Provide and improve our airport hotel directory service
Respond to your inquiries and feedback
Analyze website usage to improve user experience
Track affiliate referrals to booking partners
Detect and prevent fraud or abuse

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Services

We use the following third-party services that may collect information:

PostHog: Analytics to understand how visitors use our website
Booking Partners: When you click on hotel booking links, you are directed to third-party booking platforms (such as Booking.com, TripAdvisor, or Kayak) that have their own privacy policies
Supabase: Database hosting for hotel and shuttle information

Affiliate Links

ShuttleStay participates in affiliate programs with hotel booking platforms. When you click on booking links and make a reservation, we may earn a commission at no additional cost to you. These affiliate partners may use cookies to track referrals.

Data Retention

We retain automatically collected data for up to 12 months for analytics purposes. Contact form submissions are retained for as long as necessary to respond to your inquiry and may be deleted upon request.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of analytics tracking via cookie preferences

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at privacy@shuttlestay.net or through our contact page.